Difference between revisions of "20191206 FARO Arm - Movement Filter set to zero"

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(OUR DISCOVERY)
(CUSTOMER ARM MODEL)
 
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==CUSTOMER ARM MODEL==
 
==CUSTOMER ARM MODEL==
*FARO Arm
+
*Any FARO Arm with a BluLaser Scanner
*Edge
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*BluLaser Scanner
+
  
 
==CUSTOMER ISSUE==
 
==CUSTOMER ISSUE==
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The FARO driver has a new Movement Filter option that has an impact on scanning even when it is DISABLED.
 
The FARO driver has a new Movement Filter option that has an impact on scanning even when it is DISABLED.
 
<br><br>
 
<br><br>
In this screen image of the Probe Management window, we show that the Movement Filter is disabled, and the value of the filter is set to ZERO.
+
In this screen image of the Probe Management window, we show that the Movement Filter is disabled, and the value of the filter is set to ZERO. Even when disabled, this filter set to zero will block all incoming laser data.
 
<br><br>
 
<br><br>
 
[[image:FARO_MFilter_003.png|700px]]
 
[[image:FARO_MFilter_003.png|700px]]
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==SOLUTION==
 
==SOLUTION==
It is critical to have a non-zero value in the Movement Filter box on the right. In this case, we enabled the option, then slid the slider all the way to the right, then disabled the option.
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The solution is to set the value to anything non-zero.
 +
 
 +
* Enable the option
 +
* Slide the slider all the way to the right
 +
* Disable the option
 +
* Save the change
 +
 
 +
The screen should now look something like this:
 +
<br><br>
  
 
[[image:FARO MFilter 001.png|700px]]
 
[[image:FARO MFilter 001.png|700px]]
  
 
==RESULT==
 
==RESULT==
VTube-LASER now scans the 5 mm wire with no problems.
+
The FARO driver now allows laser data to come into VTube-LASER.

Latest revision as of 17:32, 6 December 2019

Back to VTube-LASER

Contents

CUSTOMER ARM MODEL

  • Any FARO Arm with a BluLaser Scanner

CUSTOMER ISSUE

The customer could not get any laser data into VTube-LASER - even though the range finder showed that data was incoming.

OUR DISCOVERY

The FARO driver has a new Movement Filter option that has an impact on scanning even when it is DISABLED.

In this screen image of the Probe Management window, we show that the Movement Filter is disabled, and the value of the filter is set to ZERO. Even when disabled, this filter set to zero will block all incoming laser data.

FARO MFilter 003.png



SOLUTION

The solution is to set the value to anything non-zero.

  • Enable the option
  • Slide the slider all the way to the right
  • Disable the option
  • Save the change

The screen should now look something like this:

FARO MFilter 001.png

RESULT

The FARO driver now allows laser data to come into VTube-LASER.