20210421 HEXAGON Arm - Windows would stop VTube-LASER at Initial Load

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Contents

CUSTOMER ARM MODEL

  • HEXAGON Arm
  • Model RA7325

OPERATOR ISSUE

Windows would stop VTube-LASER when the main screen started to appear.

OUR DISCOVERY

  • Running VTube-LASER with the "High-performance NVIDIA process" always caused Windows to shut down VTube with no explanation other than "Windows is Stopping VTube.exe".

OUR SOLUTION

Initial: Right-click on the VTube icon, then choose "Integrated graphics" rather than the NVIDIA processor.

Vtl 3 integrated graphics processor.png

Permanent: Enter "Change the default graphics processor..." and set all programs to run with the "Integrated graphics" processor.


Vtl 3 integrated graphics processor configure.png

RESULT

Windows no longer "stops" VTube-LASER at load time.