Difference between revisions of "Rescue Service"

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<font size=4>Rescue Service is a priority tech-support</font> service where we help you with installation, training, and troubleshooting applications.<br><br>
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'''This service works with a combination of these forms:'''
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Our Rescue Service is a technical support service that can help you with planning, installation, and training for our products and other products in the industry that we can support.
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Over-the-phone service where we give you technical support when you need it
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[[image:redphone.jpg|200px]]
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This service can take any of these forms:
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E-mail support for sharing documents and answering questions
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*Over-the-phone service where we give you technical support when you need it.
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*E-mail support.
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*A planning/consultation service where we put together a plan and give you advice on how to implement the plan.
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[[LogMeIn Rescue]] support where we access your computer directly over the internet with your permission.  
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==How to Purchase the Rescue Service==
 
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[[LogMeIn Rescue]] support where we access your computer directly over the internet with your permission.  
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<b>It really is this easy!</b>
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#Purchase a 30 minute block of the service at [http://www.advancedtubularstore.com/servlet/the-98/Rescue-Service--dsh--30/Detail our online store] with a credit card.  (Or you can call us with the information and we will process it for you.)
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#Give us a call or send us an e-mail and we will begin the Rescue Service session with you.
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#We track the time we work for you.  The first 30 minutes are paid for in full.  If our Rescue Service time passes 30 minutes, then we just track the extra time and charge per minute against the card.  (Please see the store for pricing details.)
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==Other Pages==
 
==Other Pages==
  
*[http://www.advancedtubularstore.com/servlet/the-98/Rescue-Service--dsh--30/Detail Purchase a block of tech service] online.
 
 
*[http://www.advancedtubularstore.com/servlet/the-62/LogMeIn-Rescue-Service--dsh-/Detail Purchase a block of LogMeIn Rescue service] online.
 
  
 
* [[image:cncbender_upgrade_service_logo.jpg|200px]] See [[CNC Bender Upgrade Service]] page for details on our upgrade service for CNC Bender.
 
* [[image:cncbender_upgrade_service_logo.jpg|200px]] See [[CNC Bender Upgrade Service]] page for details on our upgrade service for CNC Bender.

Latest revision as of 20:04, 10 September 2009

Att rescueservice.jpg

Rescue Service is a priority tech-support service where we help you with installation, training, and troubleshooting applications.

This service works with a combination of these forms:

Over-the-phone service where we give you technical support when you need it

Redphone.jpg

E-mail support for sharing documents and answering questions

E-mail.jpg

LogMeIn Rescue support where we access your computer directly over the internet with your permission.

Logmeinrescue logo.jpg


How to Purchase the Rescue Service

Att rescueservice.jpg

It really is this easy!

  1. Purchase a 30 minute block of the service at our online store with a credit card. (Or you can call us with the information and we will process it for you.)


  1. Give us a call or send us an e-mail and we will begin the Rescue Service session with you.


  1. We track the time we work for you. The first 30 minutes are paid for in full. If our Rescue Service time passes 30 minutes, then we just track the extra time and charge per minute against the card. (Please see the store for pricing details.)




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