Difference between revisions of "Rescue Service"

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(How to the Purchase Rescue Service)
(How to the Purchase Rescue Service)
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We're talking <b>really simple</b> -
 
#Purchase a 30 minute block of the service at [http://www.advancedtubularstore.com/servlet/the-98/Rescue-Service--dsh--30/Detail our online store] with a credit card.
 
#Purchase a 30 minute block of the service at [http://www.advancedtubularstore.com/servlet/the-98/Rescue-Service--dsh--30/Detail our online store] with a credit card.
 
#Give us a call or send us an e-mail and we will begin the Rescue Service session with you.
 
#Give us a call or send us an e-mail and we will begin the Rescue Service session with you.

Revision as of 14:23, 22 July 2009

Our Rescue Service is a technical support service that can help you with planning, installation, and training for our products and other products in the industry that we can support.

This service can take any of these forms:

Att rescueservice.jpg

Over-the-phone service where we give you technical support when you need it

Redphone.jpg

E-mail support for sharing documents and answering questions

E-mail.jpg

LogMeIn Rescue support where we access your computer directly over the internet with your permission.

Logmeinrescue logo.jpg


How to the Purchase Rescue Service

Att rescueservice.jpg

We're talking really simple -

  1. Purchase a 30 minute block of the service at our online store with a credit card.
  2. Give us a call or send us an e-mail and we will begin the Rescue Service session with you.
  3. We will track the time we work for you. If our Rescue Service time passes 30 minutes, then we will simply track the extra time and charge per minute for that time. (Please see the store for pricing details.)



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