Difference between revisions of "Issues with Raptr Online Gaming App PLAYS.TV"

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(Tracking The Issue)
(The Problem)
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PLAYS.TV uses a DLL that causes issues with VTube crash at start. The problem is not just with VTube - but with other graphics type programs too. This is the dialog that displays:
 
PLAYS.TV uses a DLL that causes issues with VTube crash at start. The problem is not just with VTube - but with other graphics type programs too. This is the dialog that displays:
  
[[image:windows10_vtube_stoppedworking_dialog.png]]
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[[image:windows10_vtube_stoppedworking_dialog.png|250px]]
  
 
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Revision as of 17:03, 11 July 2016

The Problem

We've encountered customers that have gaming computers with the Raptr.com online gaming app that uses a PLAYS.TV.

PLAYS.TV uses a DLL that causes issues with VTube crash at start. The problem is not just with VTube - but with other graphics type programs too. This is the dialog that displays:

Windows10 vtube stoppedworking dialog.png


Tracking The Issue

When this kind of program stop occurs, the way to learn about the problem is to use the Windows 10 Event Viewer. In the Start search box, type "Event Viewer" and press enter.

Win10 eventviewer.png