Difference between revisions of "How to Report VTube Errors"

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(Bug Report)
(Exception Class and Message)
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Note that this only works if this computer has a connection to the internet.  
 
Note that this only works if this computer has a connection to the internet.  
  
==Exception Class and Message==
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==Exception Values==
The Exception Class and Message are the two most important values in the General menu. We always want to know what these two values are set to.  The give us a general idea of why the error was generated.
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The Exception values the most important values in the General menu. We always want to know what these two values are set to.  The give us a general idea of why the error was generated.<br><br>
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These values are always at the bottom of the General menu like shown in this screen image.
  
 
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Revision as of 16:07, 16 March 2017

Vtube-laser logo 1.96.png

Vtl screen hd scanner without logo.png

VTube has a sophisticated error reporting system that can help us track problems that you encounter when VTube is running.

Contents

Error Windows

Non-Critical Error

If the error is not critical, then you will be given a choice of

  1. "continuing application"
  2. "restart application"
  3. "close application"





Vtube error window non-critical.png

Critical Error

When the error is critical, then VTube cannot continue. The window will look like this:

In this case, you will not be given the choice to continue. Your choices are only:

  1. "restart application"
  2. "close application"

Vtube error window critical.png


Bug Report

If press "Send Bug Report", then you will be able to send a bug report through email to Advanced Tubular Technologies' tech support team.

Note that this only works if this computer has a connection to the internet.

Exception Values

The Exception values the most important values in the General menu. We always want to know what these two values are set to. The give us a general idea of why the error was generated.

These values are always at the bottom of the General menu like shown in this screen image.





Vtube error window non-critical show bug report circled.png

Vtube error general bug report.png

Critical Error

When the error is critical, then VTube cannot continue. The window will look like this:

In this case, you will not be given the choice to continue. Your choices are only:

  1. "restart application"
  2. "close application"

Vtube error window critical.png


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