• Back to VTube-STEP
• Back to VTube-LASER

Please take a video with your phone taking these steps:

• Turn off both filters in the FARO scanner setup.
• Set the scan density to 1/8.
• Set the exposure to automatic normal.
• Create a Cut Plane of the table surface the tube is on.
• Give the Cut Plane an offset of 3mm.
• Using the Scan a straight using the UniScan OD in Measure Process. Use the green button.
• Let up on the GREEN button. Show me the resulting scan on the screen. Orbit around the scan data.
• Press the RED accept button.
• Show me the error in the cylinder fit window.
• Show me the entire screen.
• Send me the video.

Often we can resolve the issues by watching how you are scanning. If we cannot help you by watching the video, then Dawne Baker can schedule a webinar where we can train you in real-time.