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FARO Arm Error Messages - Revision history
2026-05-09T03:06:16Z
Revision history for this page on the wiki
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Mcone: /* FARO Arm Error Messagess */
2022-08-10T13:21:46Z
<p><span dir="auto"><span class="autocomment">FARO Arm Error Messagess</span></span></p>
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<td colspan='2' style="background-color: white; color:black; text-align: center;">Revision as of 13:21, 10 August 2022</td>
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<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>This problem can indicate a failure in the arm's electronics, the scanner itself, a problem with the driver, or a problem with the USB communications on the Windows computer.</div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>This problem can indicate a failure in the arm's electronics, the scanner itself, a problem with the driver, or a problem with the USB communications on the Windows computer.</div></td></tr>
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<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del class="diffchange diffchange-inline">Work arounds</del>:</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins class="diffchange diffchange-inline">Follow the steps below to fix the error</ins>:</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>===1 <del class="diffchange diffchange-inline">- </del>Switch the FARO cable <del class="diffchange diffchange-inline">in the </del>USB <del class="diffchange diffchange-inline">ports</del>.===</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>===1 <ins class="diffchange diffchange-inline"> </ins>Switch the FARO cable <ins class="diffchange diffchange-inline">to a different </ins>USB <ins class="diffchange diffchange-inline">port</ins>.===</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>===2 <del class="diffchange diffchange-inline">- </del>If that fails, then uninstall and reinstall the driver.===</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>===2 <ins class="diffchange diffchange-inline"> </ins>If that fails, then uninstall and reinstall the driver.===</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>===3 <del class="diffchange diffchange-inline">- If they have </del>another computer<del class="diffchange diffchange-inline">, they can </del>try <del class="diffchange diffchange-inline">that </del>to rule out computer port failure.===</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins class="diffchange diffchange-inline">[[FARO Arm Drivers]]</ins></div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>===4 <del class="diffchange diffchange-inline">- </del>If all of that fails, then <del class="diffchange diffchange-inline">they will need to </del>call FARO for repair.===</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>===3 <ins class="diffchange diffchange-inline"> Try </ins>another computer <ins class="diffchange diffchange-inline">to </ins>try to rule out computer port failure.===</div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>===4 <ins class="diffchange diffchange-inline"> </ins>If all of that fails, then call FARO for repair.===</div></td></tr>
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Mcone
http://www.advancedtubular.wiki/index.php?title=FARO_Arm_Error_Messages&diff=43023&oldid=prev
Mcone: /* FARO Arm Error Messagess */
2022-08-10T13:17:51Z
<p><span dir="auto"><span class="autocomment">FARO Arm Error Messagess</span></span></p>
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<td colspan='2' style="background-color: white; color:black; text-align: center;">Revision as of 13:17, 10 August 2022</td>
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Mcone
http://www.advancedtubular.wiki/index.php?title=FARO_Arm_Error_Messages&diff=43022&oldid=prev
Mcone at 13:17, 10 August 2022
2022-08-10T13:17:34Z
<p></p>
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<td colspan='2' style="background-color: white; color:black; text-align: center;">Revision as of 13:17, 10 August 2022</td>
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<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">== About the VTube-LASER Programmer License==</del></div></td><td colspan="2"> </td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
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<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"><tr valign=top></del></div></td><td colspan="2"> </td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"><td width=300></del></div></td><td colspan="2"> </td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">You can setup a VTube-LASER project in VTube-STEP.<br><br></del></div></td><td colspan="2"> </td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">However, some customers also want to setup the LASER mode '''MEASURE SETUP variables''' that are not available in STEP mode - and they want to do this in remote locations away from the FARO ScanArm computer.  So they purchase VTube-LASER Programmer to do this.<br><br></del></div></td><td colspan="2"> </td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">The VTube-LASER PROGRAMMER version is identical to VTube-LASER except that it will not connect to a FARO arm to measure parts.<br><br>Programmer mode costs half of a regular VTube-LASER license.</del></div></td><td colspan="2"> </td></tr>
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<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"><tr valign=top></del></div></td><td colspan="2"> </td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"><td width=300></del></div></td><td colspan="2"> </td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">All newer versions of VTube can load the project files from older versions of VTube.<br><br></del></div></td><td colspan="2"> </td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">Older versions don't recognize newer files, '''but newer versions can save in older file formats in the Save As Dialog as shown in the images on the right'''.<br><br></del></div></td><td colspan="2"> </td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">To determine the version of VTP file your VTube uses, click on the '''Save as Type''' pulldown list, and look for the latest version at the top of the list.  VTube will, by default, always save the latest version of the VTP file.<br><br></del></div></td><td colspan="2"> </td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"></td></del></div></td><td colspan="2"> </td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"><td></del></div></td><td colspan="2"> </td></tr>
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<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">[[image:vtube_saveas_dialog_project_fileversion_example.png|520px]]</del></div></td><td colspan="2"> </td></tr>
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Mcone
http://www.advancedtubular.wiki/index.php?title=FARO_Arm_Error_Messages&diff=43021&oldid=prev
Mcone: /* FARO Arm Error Messagess */
2022-08-10T13:17:07Z
<p><span dir="auto"><span class="autocomment">FARO Arm Error Messagess</span></span></p>
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<td colspan='2' style="background-color: white; color:black; text-align: center;">← Older revision</td>
<td colspan='2' style="background-color: white; color:black; text-align: center;">Revision as of 13:17, 10 August 2022</td>
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<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><tr valign=top></div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><tr valign=top></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><td width=300></div></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div><td width=300></div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>This is a dialog from the FARO driver - not VTube-LASER. This problem can indicate a failure in the arm's electronics, the scanner itself, a problem with the driver, or a problem with the USB communications on the Windows computer. <del class="diffchange diffchange-inline"> Have them try the easiest things first</del>:</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>This is a dialog from the FARO driver - not VTube-LASER.</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>1 - <del class="diffchange diffchange-inline">switch </del>the FARO cable in the USB ports.</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div> </div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>2 - If that fails, then uninstall and reinstall the driver.</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>This problem can indicate a failure in the arm's electronics, the scanner itself, a problem with the driver, or a problem with the USB communications on the Windows computer.</div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>3 - If they have another computer, they can try that to rule out computer port failure.</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div> </div></td></tr>
<tr><td class='diff-marker'>−</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>4 - If all of that fails, then they will need to call FARO for repair.</div></td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins class="diffchange diffchange-inline">Work arounds</ins>:</div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins class="diffchange diffchange-inline">===</ins>1 - <ins class="diffchange diffchange-inline">Switch </ins>the FARO cable in the USB ports.<ins class="diffchange diffchange-inline">===</ins></div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins class="diffchange diffchange-inline">===</ins>2 - If that fails, then uninstall and reinstall the driver.<ins class="diffchange diffchange-inline">===</ins></div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins class="diffchange diffchange-inline">===</ins>3 - If they have another computer, they can try that to rule out computer port failure.<ins class="diffchange diffchange-inline">===</ins></div></td></tr>
<tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins class="diffchange diffchange-inline">===</ins>4 - If all of that fails, then they will need to call FARO for repair.<ins class="diffchange diffchange-inline">===</ins></div></td></tr>
<tr><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr>
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Mcone
http://www.advancedtubular.wiki/index.php?title=FARO_Arm_Error_Messages&diff=43019&oldid=prev
Mcone: Created page with "<table> <tr cellpadding=10> <td width=225> 200px 200px * Back to VTube-STEP * Back to [[VTube-LASER]..."
2022-08-10T13:14:53Z
<p>Created page with "<table> <tr cellpadding=10> <td width=225> <a href="/index.php/File:Vtube-step_logo_1.96.png" title="File:Vtube-step logo 1.96.png">200px</a> <a href="/index.php/File:Vtube-laser_logo_1.96.png" title="File:Vtube-laser logo 1.96.png">200px</a> * Back to <a href="/index.php/VTube-STEP" title="VTube-STEP">VTube-STEP</a> * Back to [[VTube-LASER]..."</p>
<p><b>New page</b></p><div><table><br />
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[[image:vtube-step_logo_1.96.png|200px]]<br />
[[image:vtube-laser_logo_1.96.png|200px]]<br />
* Back to [[VTube-STEP]]<br />
* Back to [[VTube-LASER]]<br />
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[[image:VTS2_SplashScreen.png|300px]]<br><br />
[[image:vtl_screen_hd_scanner_without_logo.png|300px]]<br />
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__NOTOC__<br />
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<br />
== FARO Arm Error Messagess==<br />
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This is a dialog from the FARO driver - not VTube-LASER. This problem can indicate a failure in the arm's electronics, the scanner itself, a problem with the driver, or a problem with the USB communications on the Windows computer. Have them try the easiest things first:<br />
1 - switch the FARO cable in the USB ports.<br />
2 - If that fails, then uninstall and reinstall the driver.<br />
3 - If they have another computer, they can try that to rule out computer port failure.<br />
4 - If all of that fails, then they will need to call FARO for repair.<br />
<br />
</td><br />
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[[image:vtube_FARO_error.png|600px]]<br />
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== About the VTube-LASER Programmer License==<br />
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You can setup a VTube-LASER project in VTube-STEP.<br><br><br />
However, some customers also want to setup the LASER mode '''MEASURE SETUP variables''' that are not available in STEP mode - and they want to do this in remote locations away from the FARO ScanArm computer. So they purchase VTube-LASER Programmer to do this.<br><br><br />
The VTube-LASER PROGRAMMER version is identical to VTube-LASER except that it will not connect to a FARO arm to measure parts.<br><br>Programmer mode costs half of a regular VTube-LASER license.<br />
<br><br><br />
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[[image:vtube_programmer_mode.png|500px]]<br />
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== How To Save Project Files that Compatible Even with Older Versions==<br />
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All newer versions of VTube can load the project files from older versions of VTube.<br><br><br />
Older versions don't recognize newer files, '''but newer versions can save in older file formats in the Save As Dialog as shown in the images on the right'''.<br><br><br />
To determine the version of VTP file your VTube uses, click on the '''Save as Type''' pulldown list, and look for the latest version at the top of the list. VTube will, by default, always save the latest version of the VTP file.<br><br><br />
</td><br />
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[[image:vtube_saveas_dialog_project_fileversion.png|500px]]<br><br><br />
[[image:vtube_saveas_dialog_project_fileversion_example.png|520px]]<br />
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==Other Pages==<br />
<br />
*Back to the [[VTube-STEP]] page<br />
*Back to the [[VTube-LASER]] page</div>
Mcone